Ensuring food safety, is law to anyone in the business of serving food to the public, and the only way to ensure that the food you serve is safe to eat is through food safety training.
Staff must understand that their actions or omissions can mean the difference between food poisoning or safe food, and between more or less customers to serve. They need to be assured that they are key to achieving
the goals of the business and that their behaviour directly affects their colleagues as well as their customers.
Motivated staff achieve more and will readily want to please if they know that their actions will be recognised. However, managers must must supervise their staff and provide the means for staff to achieve what is being asked of them. From providing enough cleaning cloths to changing chopping boards that have worn out, from adequate hand washing facilities to machinery that works; they all mean that staff will more easily be able to carry out their job and not worry about what they haven’t got.